Terms of Service

Last updated: September 22, 2026

These Terms of Service apply when you browse, use, or place an order through Arab Basket. By using the store, you agree to these terms together with any other terms shown during checkout.

Store and product information

We aim to present product descriptions, images, prices, and availability accurately. Product appearance can vary slightly due to screens, photography, packaging updates, or supplier changes. If a material error is identified in an order, we may contact you before fulfillment.

Orders and payment

Submitting an order does not guarantee acceptance. Orders may be declined or cancelled where reasonably necessary, including for pricing errors, unavailable stock, suspected fraud, delivery limitations, or other operational reasons. Available payment methods are shown at checkout.

Pricing and currency

Storefront prices are displayed in AED unless otherwise stated. Any shipping charges, discounts, taxes, or other amounts applicable to an order are shown during checkout before the order is confirmed.

Customer information

You are responsible for providing accurate contact, billing, and delivery information. You must not use the store for unlawful, fraudulent, abusive, or unauthorized activity.

Returns, refunds, and shipping

Returns and refunds are governed by our Refund Policy and applicable UAE law. Delivery is governed by our Shipping Policy and the information shown at checkout.

Third-party services

The store may rely on third-party services such as Shopify, payment providers, couriers, messaging tools, or other service providers. Their services may also be subject to their own terms and policies.

Liability and consumer rights

To the maximum extent permitted by applicable law, Arab Basket is not responsible for indirect or consequential losses arising from use of the store or products. Nothing in these terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

Changes to these terms

We may update these terms when the store, services, or legal requirements change. The version published on this page applies from its stated update date.

Governing law

These terms are governed by the applicable laws of the United Arab Emirates. Any mandatory consumer protections under applicable law remain unaffected.

Contact

For questions about an order or these terms, contact Arab Basket through the Contact page.